person sitting on grass and using phone

Success Metrics That Matter

A hands-on, in-house workshop that helps product teams define success metrics that actually matter — by starting from outcomes and behaviour change.

person sitting on grass and using phone

Success Metrics That Matter

A hands-on, in-house workshop that helps product teams define success metrics that actually matter — by starting from outcomes and behaviour change.

Business Meeting
Business Meeting

What's the problem?

Many product teams lack a shared definition of what “success” actually means. Without that shared understanding, teams struggle to answer fundamental questions:

Was this feature successful?
Did this change create the effect we were aiming for?
Should we continue, stop, or change direction?

As a result, product decisions become hard to argue for. Discussions about next steps rely on opinions, gut feeling, or isolated metrics — instead of a common, well-reasoned view of progress and impact.

For product leaders, this often shows up as uncertainty: it becomes difficult to assess whether teams are moving in the right direction, which bets are paying off, and how confidently progress can be communicated to stakeholders.

What’s the solution?

This in-house workshop helps teams develop clear mental models for defining and measuring success.

Instead of working through generic examples, participants work through their own one or two selected cases. They practise outcome- and behaviour-based thinking directly in their context, apply proven mental models, and engage in deep discussions that surface assumptions, trade-offs, and blind spots.

Along the way, I deliberately design situations where common pitfalls become visible and turn into powerful learning moments. Combined with hands-on work and guided reflection, this leads to clearer thinking about success and more robust ways to define meaningful success metrics.

Business Meeting
Business Meeting
Business Meeting

What We’ll Work On

What We’ll
Work On

Every in-house workshop follows a clear, adaptable structure:

Every in-house workshop follows a clear, adaptable structure:

Goals–Signals–Metrics (GSM)

  • Translating business goals into observable outcomes

  • Identifying signals that indicate progress

  • Defining metrics that are relevant and less gameable

One deep-dive focus (chosen together)

Customer Journey Quantification

OR

Success Engine (AARRR understood as a system, not a funnel)

Real use cases from your context

  • One use case for cross-functional product teams

  • One or two use cases for groups of product people

  • Exercises adapted to your product, challenges, and maturity

Who It’s For?

This in-house workshop is designed for:

  • Product Managers and Product Owners

  • Cross-functional product teams

  • Product leaders who want clearer insight into progress and impact

It works well for teams who:

  • Want to make the impact of their work visible

  • Need better ways to assess whether they are moving in the right direction

  • Are looking for metrics that can genuinely guide product decisions

Maximum number of participants: 12

Business Meeting
Business Meeting

How it works?

How it works?

Preparation together

  • Close alignment with a coordinator from your side

  • Selection of focus area and concrete use cases

  • Thoughtful adaptation of exercises to your context

Workshop delivery

  • Structured, hands-on sessions

  • Practical examples and guided discussions

  • Learning through exploration, reflection, and comparison

After the workshop

  • Shared language around success and impact

  • Reusable mental models and templates

  • Clear starting points for applying the learning in everyday product work

A structured approach, thoughtfully adapted to your context.

A structured approach, thoughtfully adapted to your context.

Trusted by Leading Businesses

Whether you're a small startup or a multinational corporation, let us be your trusted advisor on the path to success.

Business Meeting
Business Meeting

What’s going to be included

One full-day, facilitated in-house workshop

Preparation and alignment with your organisation

GSM as a core mental model for defining success

One deep-dive focus: Customer Journey Quantification or Success Engine

Adapted exercises and discussion prompts

A practical workbook and reusable templates

Group size capped at 12 for depth and interaction